I setup security (IYY.DJ). When creating transaction using this security, don't see the security amo

Unknown
Unknown Member
edited September 2018 in Investing (Windows)
I setup a new security which I see in my security list (through the "Investing" tab). When creating transaction using this security, I do not see the security among the security list to choose from.

Comments

  • Unknown
    Unknown Alumni
    edited September 2017
    Hi Richard,

    I'm sorry for the trouble you are having with this security. To help us provide the most appropriate response, please let us know which Quicken product (QWin or QMac) and what version (2016, 2017, etc.) you are using. Also, are you using the US version of Quicken or Quicken Canada?

    Thanks,
    Dave
  • Unknown
    Unknown Member
    edited December 2016

    Hi Dave.

    I use QWin version 2016 Quicken Canada. Thank you.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 2018
    Check Security List. Is new security marked as hidden? Is it marked as "Stock" (not "Market Index")?
  • Unknown
    Unknown Member
    edited December 2016
    New security not marked as hidden and marked as stock.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited September 2018
    In that case, please tell us what you're doing and show us what you're seeing when the problem shows up.

    Can you please
    capture one or more images of the parts of your Quicken screen showing the
    issue, redacted as necessary to protect your privacy, and attach the image(s)
    here?

    The Windows Snipping
    Tool (available with Windows 7 and up) can be used to capture a partial screen
    image and save it to a file.

    To take a screenshot
    in Mac please see https://support.apple.com/en-us/HT201361

    Please create image
    files of type PNG, JPG or BMP only.

    To attach the image
    here, start composing your response. At the bottom of the text entry window
    you'll see a row of icons beginning with B I U S

    Click the camera
    icon (not the video camera icon). It will allow you to select and upload the
    captured image file from your computer. The captured image will be inserted at
    wherever the cursor is located in the text.

  • Unknown
    Unknown Member
    edited January 2017

    Here are two images of my problem. Thank you.


    image

    image
  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2018
    Shots in the dark:
    • Reduce the length of the name.
    • Change the security type to Mutual Fund
    • It appears you have two similar or identical securities (IYY and IYY.DG), neither of which appear in the pull-down list.  Eliminate (if possible) one or both and recreate one at a time.
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