I use QWin version 2016 Quicken Canada. Thank you.
Can you pleasecapture one or more images of the parts of your Quicken screen showing theissue, redacted as necessary to protect your privacy, and attach the image(s)here?
The Windows SnippingTool (available with Windows 7 and up) can be used to capture a partial screenimage and save it to a file.
To take a screenshotin Mac please see https://support.apple.com/en-us/HT201361
Please create imagefiles of type PNG, JPG or BMP only.
To attach the imagehere, start composing your response. At the bottom of the text entry windowyou'll see a row of icons beginning with B I U S
Click the cameraicon (not the video camera icon). It will allow you to select and upload thecaptured image file from your computer. The captured image will be inserted atwherever the cursor is located in the text.
Here are two images of my problem. Thank you.