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Added a Wells Fargo 529 Acct however no transactions will download

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Hi, I recently added a 529 brokerage Acct to Quicken, however, the transactions from Wells Fargo will not download into Quicken? I don't get any errors from Quicken when I try to update transactions. I have checked with Wells Fargo and they confirmed the Account is available for Quicken downloads.

Any recommendations?

Thanks, Mark

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