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missing downloaded transactions

Thomas Mone
Thomas Mone Member ✭✭
edited July 2018 in Investing (Windows)
I did an on-line update for a Schwab Investment account with a linked cash account. These are supported by direct connect. I am a long time Windows 10 user running a recent Quicken Version R11(25.1.11.5).


The on-line update flagged these accounts as having transactions to accept but no transactions are viewable in the transaction window - i.e. Accept and Accept All buttons are grayed out. I know that the accounts do have new transactions but they are not listed and cannot be accepted.


I did try to restore a backup file from a few days ago and re-update but that produced the same result for these accounts. All other accounts are working fine.


Thank you for any help.

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