missing downloaded transactions

Thomas Mone

I did an on-line update for a Schwab Investment account with a linked cash account. These are supported by direct connect. I am a long time Windows 10 user running a recent Quicken Version R11(25.1.11.5).


The on-line update flagged these accounts as having transactions to accept but no transactions are viewable in the transaction window - i.e. Accept and Accept All buttons are grayed out. I know that the accounts do have new transactions but they are not listed and cannot be accepted.


I did try to restore a backup file from a few days ago and re-update but that produced the same result for these accounts. All other accounts are working fine.


Thank you for any help.

Phil in Lorain

In QW2016 R11 there appears to be an issue with linked investment cash/checking accounts that have downloaded transactions.  You may want to follow:

https://getsatisfaction.com/quickencommunity/topics/quicken-2016-r11-downloaded-transactions-issue