popup during download from schwab onQ17pro

Unknown
Unknown Member
edited June 2017 in Investing (Windows)

Two problems, perhaps related:

1. In one of my 4 Schwab accounts, I get a message that a
mis-match has occurred between my Schwab account and Q17 Premier as to the number of
shares. A table pops up showing the share count for each security.

 Quicken shows zero for many securities.  Yet when I call up the investing portfolio report,
Quicken shows all the correct number of shares. 
When I check the transaction register, the correct number of shares are
reported.

2. For the same Schwab account downloads of transactions
from Schwab are not including all the transactions.  I have to enter them manually. I have 3 other
Schwab accounts and they are downloading correctly. It says these manually
entered transactions have not yet been matched to a downloaded transaction.


Comments

  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    edited June 2017
    For the problem securities, edit the security and uncheck the matched with online security checkbox. When you next download, you should get a prompt to match the new securities to securities in Quicken. Be sure to match each new security to the proper Quicken security.
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
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