Quicken 2017 r6 - downloads from Fidelity Investments not working

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Only Fidelity Investments downloads are not working - all other downloads from other institutions are working fine. Getting same error msg each time: OL-220-A. Have tried deactivating and reactivating.
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See this: https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-wh...
And I downloaded from Fidelity Investments into QW2017 R6 just now ... without a problem.Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
Look at your logs, they might give you a better hint as to the problem. I had an OL222 and it was because I'd setup an account as "401k" in quicken, but fidelity considered it a brokerage account0
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Hi Mike,
That was the trick, the account set-up. Once I changed it download worked. Appreciate your help.
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Didn't fix my problem my fidelity 401k has a mutual fund which has the correct balance but it also has a mysteriousl cash account with a negative number that keeps growing with every deposit This is only on the quicken account not when I log into Fidelity I called Fidelity and they referred me to quicken I sat on chat for over an hour but no one answered durring business hours Anyone have any idea what I should do next to make this cash category go away?0
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