Quicken 2017 r6 - downloads from Fidelity Investments not working

Unknown
Unknown Member
edited October 2018 in Investing (Windows)
Only Fidelity Investments downloads are not working - all other downloads from other institutions are working fine. Getting same error msg each time: OL-220-A. Have tried deactivating and reactivating.

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited October 2018
    See this: https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-wh...

    And I downloaded from Fidelity Investments into QW2017 R6 just now ... without a problem.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Unknown
    Unknown Member
    edited June 2017
    Look at your logs, they might give you a better hint as to the problem. I had an OL222 and it was because I'd setup an account as "401k" in quicken, but fidelity considered it a brokerage account
  • Unknown
    Unknown Member
    edited June 2017

    Hi Mike,

    That was the trick, the account set-up. Once I changed it download worked. Appreciate your help.


  • Unknown
    Unknown Member
    edited September 2017
    Didn't fix my problem my fidelity 401k has a mutual fund which has the correct balance but it also has a mysteriousl cash account with a negative number that keeps growing with every deposit This is only on the quicken account not when I log into Fidelity I called Fidelity and they referred me to quicken I sat on chat for over an hour but no one answered durring business hours Anyone have any idea what I should do next to make this cash category go away?
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