Unable to find Schwab ETF on Quicken

Unknown

I input my investments and this works fine for me with all of my investments except my Schwab ETFS. I am unable to find them in Quicken so that the price updates through the system. Any suggestions?

Unknown

schh, schf, schg, schv

Quicken Kathryn

Hi Melinda,
We've been able to reproduce this, and are looking into what's going on--there's no apparent reason these shouldn't be adding to Quicken, so we're escalating with our service provider.

It may be a few days until we hear back (with the weekend coming) but I'll post back here when we have more information.

Thanks for reporting this!
Quicken Kathryn

Unknown

Quicken Kathryn said:

Hi Melinda,
We've been able to reproduce this, and are looking into what's going on--there's no apparent reason these shouldn't be adding to Quicken, so we're escalating with our service provider.

It may be a few days until we hear back (with the weekend coming) but I'll post back here when we have more information.

Thanks for reporting this!
Quicken Kathryn

Quicken Kathryn,

Haven't heard back from you and this is still not working.  Any news to share?

Unknown

Quicken Kathryn said:

Hi Melinda,
We've been able to reproduce this, and are looking into what's going on--there's no apparent reason these shouldn't be adding to Quicken, so we're escalating with our service provider.

It may be a few days until we hear back (with the weekend coming) but I'll post back here when we have more information.

Thanks for reporting this!
Quicken Kathryn

I'm having this problem with SCHF as well - any solution?

UKR

Just for grins ...

Please check your Security List.
What is the Security Type associated with these SCH_ - funds? Stock, Mutual Fund ... anything except Market Index (that's reserved for true stock market indices like DJI, etc.)

Unknown

UKR said:

Just for grins ...

Please check your Security List.
What is the Security Type associated with these SCH_ - funds? Stock, Mutual Fund ... anything except Market Index (that's reserved for true stock market indices like DJI, etc.)

Some SCH_ ETFs do work - only some (including SCHF) do not.  In this case - I had to manually create a security with SCHF ticket symbol using "Stock" as the type.  But prices still will not download.