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Unable to find Schwab ETF on Quicken

Unknown
Unknown Member
edited September 2018 in Investing (Mac)
I input my investments and this works fine for me with all of my investments except my Schwab ETFS. I am unable to find them in Quicken so that the price updates through the system. Any suggestions?

Comments

  • RickO
    RickO SuperUser, Mac Beta Beta
    edited October 2017
    What is the ticker symbol?
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Unknown
    Unknown Member
    edited October 2017
    schh, schf, schg, schv
  • RickO
    RickO SuperUser, Mac Beta Beta
    edited October 2017
    Beats me. It finds the very similar SCHA fund, but not the four you list. What version of Qmac are you using?
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Quicken Kathryn
    Quicken Kathryn Administrator admin
    edited December 2017
    Hi Melinda,
    We've been able to reproduce this, and are looking into what's going on--there's no apparent reason these shouldn't be adding to Quicken, so we're escalating with our service provider.

    It may be a few days until we hear back (with the weekend coming) but I'll post back here when we have more information.

    Thanks for reporting this!
    Quicken Kathryn
    Quicken Kathryn
    Community Administrator
  • RickO
    RickO SuperUser, Mac Beta Beta
    edited October 2017

    Hi Melinda,
    We've been able to reproduce this, and are looking into what's going on--there's no apparent reason these shouldn't be adding to Quicken, so we're escalating with our service provider.

    It may be a few days until we hear back (with the weekend coming) but I'll post back here when we have more information.

    Thanks for reporting this!
    Quicken Kathryn

    Nice!
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Unknown
    Unknown Member
    edited November 2017

    Hi Melinda,
    We've been able to reproduce this, and are looking into what's going on--there's no apparent reason these shouldn't be adding to Quicken, so we're escalating with our service provider.

    It may be a few days until we hear back (with the weekend coming) but I'll post back here when we have more information.

    Thanks for reporting this!
    Quicken Kathryn

    Quicken Kathryn,

    Haven't heard back from you and this is still not working.  Any news to share?
  • Unknown
    Unknown Member
    edited December 2017

    Hi Melinda,
    We've been able to reproduce this, and are looking into what's going on--there's no apparent reason these shouldn't be adding to Quicken, so we're escalating with our service provider.

    It may be a few days until we hear back (with the weekend coming) but I'll post back here when we have more information.

    Thanks for reporting this!
    Quicken Kathryn

    I'm having this problem with SCHF as well - any solution?
  • UKR
    UKR SuperUser ✭✭✭✭✭
    edited September 2018

    Just for grins ...

    Please check your Security List.
    What is the Security Type associated with these SCH_ - funds? Stock, Mutual Fund ... anything except Market Index (that's reserved for true stock market indices like DJI, etc.)

  • Unknown
    Unknown Member
    edited December 2017
    UKR said:

    Just for grins ...

    Please check your Security List.
    What is the Security Type associated with these SCH_ - funds? Stock, Mutual Fund ... anything except Market Index (that's reserved for true stock market indices like DJI, etc.)

    Some SCH_ ETFs do work - only some (including SCHF) do not.  In this case - I had to manually create a security with SCHF ticket symbol using "Stock" as the type.  But prices still will not download.
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