quicken 2016 no longer printing checks

here I go again. I am using quicken 2016 home and business on windows 10. a few weeks ago I was able to print checks, and yesterday I can't. I checked for updates and I have the most up to date version. I can print my ledger and reports but can't print checks. I have the same printer setup for all of my printing in quicken. I checked the print queue and it is empty, so nothing is jamming it up. I get no error message(s). it goes through the process of printing the checks, updates the ledger and the next check number, but nothing happens at the printer. restarted computer as well as printer and the same result, reports print but no checks print.

Comments

  • Quicken Harold
    Quicken Harold Alumni ✭✭✭✭
    edited April 2018
    Hi Ken.

    Sorry that you are having issues printing..

    Here is some information that should help you with your printing issues:

    How to Repair Printer Setup:


    Try resetting your printer definitions in Quicken and then redefine the printer:


    For Quicken for Windows versions 2009 and older:
    For Quicken 2010 for Windows and newer:
    • Click File / File Operations / Validate and Repair. Click "Reset Quicken Printer Settings", then click OK.
    • Close and restart Quicken (might not be necessary, but it can't hurt)
    • Now set up your printer (see below)
    Printer Setup (all versions):
    • In Quicken click File / Printer Setup / For Printing  and visit all selections as needed
      (a) for Reports, 
      (b) for Checks,
      (c) for Invoices [Quicken H&B, RPM users only]
      and define your printer.
    Hope this helps.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • Unknown
    Unknown Member
    edited January 2018
    This reply was created from a merged topic originally titled no longer able to print checks.


    this is frustrating. I just lost everything I typed in the description.
  • Unknown
    Unknown Member
    edited January 2018
    This reply was created from a merged topic originally titled no longer able to print checks.


    this is frustrating. I just lost everything I typed in the description.
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    edited December 2018
    Hi @ ken ,

    What is the Windows 10 Build you are using?

    What Printer are you using? Brand and Model Number?

    See this Article: https://getsatisfaction.com/quickencommunity/topics/add-your-quicken-information-to-your-posts-plus-...

    You left out the R# for Quicken 2016.
    thecreator - User of Quicken Subscription R34.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 21390.2025
                       Windows 11 Pro 64-Bit Build 22000.100
    also            Windows 10 Pro 64-Bit Build 19043.1110



    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Unknown
    Unknown Member
    edited January 2018
    thank you. "Reset Quicken Printer Settings" worked and I am now able to print checks again.
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