14677 14677 14677 ADP Retirement Services https://www.mykplan.com 1-866-269-8268 https://www.mykplan.com ACTIVE 401K&WEB-CONNECT NOT_QBP NA
The above entry is in my list of supported banks and brokerages.Is that the company you're looking for? I notice that the website is different, though.
Have you tried thisyet (if your bank recently changed their website or password requirements)?
How to refresh financial institution information(Branding)
https://www.quicken.com/support/how-refresh-financial-institution-information-quicken-windows
If that doesn'tresolve the issue:
Please let us knowif you were able to get it resolved through Support (or not).