Missing bonds in holdings although trades show under activity

Tom20
Tom20 Member ✭✭
edited March 2018 in Investing (Mac)
Since early February, bond transactions that are available in Quicken Activity are not showing on Holdings.

Here are two examples in the pictures below.

Citigroup, holdings show 130 shares (or bonds).  Citigroup activity shows 140 bonds bought.  The 2/14/18 transaction is not showing in holdings.

Same for Enterprise. Holdings show 70 bonds, transaction activity 80. Again the 2/14/18 transaction is not showing in holdings.

I'm using Quicken Deluxe 2018 v 5.5.3 on MacOS 10.13.3.

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Comments

  • Unknown
    Unknown Member
    edited March 2018
    You probably did this but did you check from Placeholders at the beginning of your Transactions?
  • Tom20
    Tom20 Member ✭✭
    edited March 2018
    BruceG said:

    You probably did this but did you check from Placeholders at the beginning of your Transactions?

    I did. No placeholders for these transactions.

    There were some for other bond transactions, all US Treasuries and mortgage backed securities.  That solved some of the problem.
  • John_in_NC
    John_in_NC Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited March 2018
    Can you try something for me?
    1. Create a backup of your file.
    2. Switch Back to Transaction view for this account and enter the account Settings.
    3. Change the settings for the various securities from FIFO to LIFO (or opposite if be the case.) Save.
    4. Go back and switch them back to what the setting was initially. Save
    5. Go back to the portfolio view and examine the results.
    Please let me know if you now see your bonds show.
  • pbuck
    pbuck Member ✭✭
    edited March 2018
    I'm seeing similar: recent BUY of equities successfully downloaded in transactions (from ETrade). But security does not appear in the Portfolio view. I switched FIFO->LIFO, saved, LIFO->FIFO, saved and see now see the update correctly. I had to do this for multiple accounts. Nice work around.
  • Tom20
    Tom20 Member ✭✭
    edited March 2018
    John in NC said:

    Can you try something for me?

    1. Create a backup of your file.
    2. Switch Back to Transaction view for this account and enter the account Settings.
    3. Change the settings for the various securities from FIFO to LIFO (or opposite if be the case.) Save.
    4. Go back and switch them back to what the setting was initially. Save
    5. Go back to the portfolio view and examine the results.
    Please let me know if you now see your bonds show.
    That fixed it! Bizarre. 
    Thanks for the tip.
  • Concordman
    Concordman Quicken Mac Subscription Mac Beta Beta
    edited March 2018
    John in NC said:

    Can you try something for me?

    1. Create a backup of your file.
    2. Switch Back to Transaction view for this account and enter the account Settings.
    3. Change the settings for the various securities from FIFO to LIFO (or opposite if be the case.) Save.
    4. Go back and switch them back to what the setting was initially. Save
    5. Go back to the portfolio view and examine the results.
    Please let me know if you now see your bonds show.
    Glad that fixed it for you but I have no idea why that worked to solve it. Maybe John can provide some thinking as to why that works solving this type issue
  • John_in_NC
    John_in_NC Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited March 2018
    John in NC said:

    Can you try something for me?

    1. Create a backup of your file.
    2. Switch Back to Transaction view for this account and enter the account Settings.
    3. Change the settings for the various securities from FIFO to LIFO (or opposite if be the case.) Save.
    4. Go back and switch them back to what the setting was initially. Save
    5. Go back to the portfolio view and examine the results.
    Please let me know if you now see your bonds show.
    I just noticed this myself, and didn't know if it was isolated to me. Apparently not.

    I am working with the Quicken team so they can find a fix. 
  • Concordman
    Concordman Quicken Mac Subscription Mac Beta Beta
    edited March 2018
    John in NC said:

    Can you try something for me?

    1. Create a backup of your file.
    2. Switch Back to Transaction view for this account and enter the account Settings.
    3. Change the settings for the various securities from FIFO to LIFO (or opposite if be the case.) Save.
    4. Go back and switch them back to what the setting was initially. Save
    5. Go back to the portfolio view and examine the results.
    Please let me know if you now see your bonds show.
    Have not seen this with my downloads but have been following these type quirks here with much interest
  • Quicken Marcus
    Quicken Marcus Quicken Mac Subscription Employee ✭✭✭✭
    edited March 2018
    John in NC said:

    Can you try something for me?

    1. Create a backup of your file.
    2. Switch Back to Transaction view for this account and enter the account Settings.
    3. Change the settings for the various securities from FIFO to LIFO (or opposite if be the case.) Save.
    4. Go back and switch them back to what the setting was initially. Save
    5. Go back to the portfolio view and examine the results.
    Please let me know if you now see your bonds show.
    We're able to reproduce this with the help of John in NC and are now investigating the issue. 
  • Quicken Marcus
    Quicken Marcus Quicken Mac Subscription Employee ✭✭✭✭
    edited March 2018
    We're able to reproduce this with the help of John in NC and are now investigating the issue. 
This discussion has been closed.

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