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Error Response Received" when updating Fidelity

Chai

After a recent Quicken (Mac) update, I keep getting "Error Response Received" when I try to update Fidelity NetBenefit accounts through Quicken. Please advise.

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Matt

I received a similar issue earlier today after upgrading. I wish I had saved the error message, but essentially couldn't update my Netbenefits account. I decided to try and reset it and while it could identify my Fidelity account to link, it then failed with a "Oops. We're having a problem. Quicken cannot communicate with Fidelity Netbenefits".

Chai

This is what it looks like when I try to update the account.

Steve97@

Same issue for me on Quicken for Mac with Fidelity Net Benefits.

unknown

Same issue for me

unknown

Same issue for me. I have a workplace 401k linked to Quicken and I kept getting that error. I deactivated and tried to re-establish connection and haven't been successful. I've tried both Fidelity NetBenefit and Fidelity Investment and both give me "Account List Error" now