Roth 401k with employer matching not recording into register (BUG)

Tom39

I upgraded to Quicken 2018.  In this revision, the Roth 401k still does not allow matching.  This creates a problem because Quicken refuses to fixed an acknowledged bug where either the pre-tax or the After-Tax Roth transfer disappears.  Quicken cannot transfer money, it just loses it.  This is unacceptable.  I wanted to add my solution.

Other users / similar problems here -- please fix this long-standing known bug!

• Disappearing 401(k) contributions from paycheck -- scroll down to Craig Shea for his solution.
  
• 401K Employer match bug?
• Employer 401k contributions (corrupted / disappear)
  

When I had a standard 401k with matching, I set up my paycheck and both my contribution and the matching moved correctly to my 401k account.

When I switched to a Roth 401k, there was no matching option.  I created a standard 401k transfer of $0.00 with a matching of $100. 

Now my matching showed up, but after-tax Roth 401k transferred into the void.  I followed instructions by other users and tried validating my data with no change.  I tried re-loading manually.  Sometimes the Roth would disappear, sometimes the matching would.  Every rare once in a while, it would work.  A financial program should not offer random outputs for the same input.

I was tired of manually editing and recreating my paycheck over and over to get a lucky result where it recorded.  This issue existed in Quicken 2017 and 2018, reading other posts it affects at least back to 2016 and 2015.
Solution:  Give up accurately tracking money.  You know, the thing Quicken is supposed to do. 
• Create a regular pre-tax 401k deposit of 0.01, and include matching.
• Add an after-tax Roth 401k transfer for the correct amount minus one penny. 
You'll be off a little at the end of the year but it works for me every time. 

Note:  I'm not touching mine now that it works.  I hope this solution also works for you.

Quicken Harold

Hello Tom. Appreciate your question.

Are you using Quicken for Windows or Quicken for Mac? Which version are you using?

Please let us know so that we can best help you.

Respectfully,
~ Quicken Harold.

Unknown

I am using Quicken 2017 Home and Business and have the same problem. Seems like an easy fix to add roth 401k with employer match in after tax deductions in paycheck.

Mark Coil

Mark Coil

Tom39

Tom39

Tom39

Tom39

For those who are tracking this thread, I have found a "solution."

While trying all the solutions elsewhere, I just started editing the the above values in my paycheck. 

• In checking, I edited the (pre tax) 401k of $0, editing the matching to the exact same value and saving.  Then check the 401k account and see if it showed up as transferred.
• Then back to checking,  I edited the Roth 401k so it was matching to the exact same value and saving (back space out the penny amount, then retype the same number you just erased).  Then check the 401k account and see if it showed up as transferred.
• Last, if it hasn't worked so far, repeate the above for *both* amounts.  Then check the 401k account.

Repeate the 3 above steps in a circcle, cross your fingers, wonder why the exact same input produces different outcomes, and eventually you will get both amounts recorded.

I want to stress this again:  The same action produces different results, but you will eventually get the one you want.  If someone typed it with their toes while sipping an RC Cola, that does not mean you found a fix.  Quicken just took that random time to work.  Quicken has not thought this was important to fix (either the random results, or the Roth 401k with matching) since knowing about it in 2001.  18 years.

I was also able to confirm that if the money leaves your checking account, but does not show up in your 401k account, then your net worth is reduced by that amount of "lost" money.