Sometimes a pictureis worth a thousand words ... can you show us proof that you are in the red?Can you please capture one or more images of the parts of your Quicken windowshowing the issue, sensitive information blacked out as necessary to protectyour privacy but annotated to describe the situation, and attach the image(s)here?The Windows Snipping Tool (available with Windows 7 and up) can be used tocapture a partial screen image and save it to a file. Microsoft Paint can be used to annotate theimage.https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshotsTo take a screenshot in Mac please see https://support.apple.com/en-us/HT201361Please create image files of type PNG, JPG or GIF only. To attach the image here, start composing your reply. At the bottom of the textentry window on the webpage you'll see a row of icons beginning with B I USClick the camera icon (not the video camera icon). It will allow you to selectand upload the captured image file from your computer. The captured image willbe inserted at wherever the cursor is located in the text.