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Quicken R19 for Windows "price history" --> new cannot enter new date in format xx/xx/xxxx, only l

Quicken for Windows - cannot enter full date (xx/xx/xxxx) in
'Price History' --> 'New". After clicking New, the date field appears
11/15/2018. I right arrow à
so the 15 is highlighted. I try to type in 14 but can only enter ‘1’ as the
field is limited to a combination of 9 numbers and “/”s. If I clear the field
and type in 11/14/201, I cannot enter the 8 as the field is limited to 9. If I
type in 11142018, the field expands to 11/14/2018. The other workaround is to
click on the calendar icon and click on 14. The first support agent I spoke to
said he could recreate the problem and would pass this on and a fix would
probably be included in the monthly update. The next agent I spoke with could
not recreate the problem on her system and assigned a case number. After two
updates to Q19, I called back and worked with an agent and I uninstalled
Quicken twice with no resolution. We created another user account and were able
to get it to work. So, the agent said it is my problem and I should contact my
personal administrator. I may be wrong but I find it hard to believe a software
program’s drop-down date menu is something my Windows 10 PC is limiting to 9
numbers, /’s. I’ve never had this problem in any of the many versions of
Quicken that I have used. The problem didn’t start until after R19 was
installed. But it could have started anywhere from 12/31/2017 to 10/10/2018
since the dates in that span only use 9 numbers, /’s. I’m running Quicken Deluxe 2019,
R15.18, Build 27.1.15.18.

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Comments

I cannot reproduce this problem on my Q 2019 R 15.18
Is it possible that the Date field you're looking at is not big enough to display all numbers because you're using a larger than usual font?
Perhaps you can show us the New Price window from your computer?
Mine looks like this:

Image httpsd2r1vs3d9006apcloudfrontnets3_images1762511RackMultipart20181115-3643-g8b6no-Capture_inlinePNG1542324374

Is it possible that something has gone wrong with updating Quicken to the latest patch level?

Entering a Date in Quicken allows you to use shortcuts.
You do not need to enter the slashes.
You can type 1115 and get 11/15/2018
You can type 111518 and get 11/15/2018 (days or months in the range of 1 - 9 type with a leading zero, e.g. 0102 for Jan 2nd)
You can use the + or - key to add or subtract 1 from the displayed date
You can use these letter shortcuts: t = today, m = first of the month, h = last of the month, y = 01/01/xxxx, r = 12/31/xxxx. Pressing the same m, h, y or r again changes the date to the prior or next month or year.
This syntax applies to all Date fields in Quicken when using the standard US date format MM/DD/YYYY

You might fine the + and - keys helpful to advance/reduce the date one day at a time; or 'm' for beginning of month progressing backward; 'h' for end of month progressing forward, 'y' and 'r' for beginning and end of year.

At least until they fix whatever might be broken.

I cannot reproduce this problem on my Q 2019 R 15.18
Is it possible that the Date field you're looking at is not big enough to display all numbers because you're using a larger than usual font?
Perhaps you can show us the New Price window from your computer?
Mine looks like this:

Is it possible that something has gone wrong with updating Quicken to the latest patch level?

Entering a Date in Quicken allows you to use shortcuts.
You do not need to enter the slashes.
You can type 1115 and get 11/15/2018
You can type 111518 and get 11/15/2018 (days or months in the range of 1 - 9 type with a leading zero, e.g. 0102 for Jan 2nd)
You can use the + or - key to add or subtract 1 from the displayed date
You can use these letter shortcuts: t = today, m = first of the month, h = last of the month, y = 01/01/xxxx, r = 12/31/xxxx. Pressing the same m, h, y or r again changes the date to the prior or next month or year.
This syntax applies to all Date fields in Quicken when using the standard US date format MM/DD/YYYY

Thanks for the feedback. I did uninstall/reinstall Quicken two time and problem persisted though it's always possible the update went awry. Your suggestions were very helpful; especially the "+" "-" since that will do the same as using the 'right' key to move to the day in the field. My goal was to eliminate as many keystrokes/mouse clicks as possible since I have very many prices that I have to update manually. I have attached a screenshot of the New Price.

You might fine the + and - keys helpful to advance/reduce the date one day at a time; or 'm' for beginning of month progressing backward; 'h' for end of month progressing forward, 'y' and 'r' for beginning and end of year.

At least until they fix whatever might be broken.

Thanks for the helpful hints! The + and - keys will accomplish the same as the 'right' key and eliminate the extra mouse clicks or keystrokes. I don't hold out much hope of Quicken fixing the problem based on my interaction with them.

Thanks for your response, Ted.
If you need to update one security for many days in a row, this New Price view is probably best.
If you are updating several securities, all for the same day, a Portfolio View sorted by security is probably better. Set the As of: [date] at the top of the view, update the prices. Repeat for other dates if necessary.

Also consider the method of importing quote prices using a CSV file.
That's documented in Quicken Help. Here's the starting point:

Image httpsd2r1vs3d9006apcloudfrontnets3_images1762655RackMultipart20181116-96695-hbo9yt-Capture_inlinePNG1542393650

Thanks again! The Portfolio View will make it even easier to update the many securities I have. I'll experiment with importing the quotes with a .csv file. I have been downloading the .csv and saving as a .xlsx file. I didn't realize how little I knew about Quicken (palm to forehead). I really appreciate all the help!!

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