reconciliation problem - missing transactions

Diane Pirman

This follows a post I made within the last hour about newer transactions not showing up on the reconciliation lists "Payments and Checks" and "Deposits."
On a hunch, I entered today's date (Jan. 3, 2019, also the date of the latest transactions in my register and which were previously missing) as "Ending Statement Date" on the first page of the reconciliation process and now the previously missing transactions are included on the two lists to be checked off as reconciled.
I have been using Quicken since the mid-1990's and this is new and frustrating. "Ending Statement Date" should be the "Ending Balance" reported by the institution's report as it has been for the last many years!

NotACPA

UKR

Diane Pirman

Thank you very much. My gripe was in error. I had a December transaction that I corrected with an early-January posted adjustment. When the adjustment didn't show up on the reconcile list, I assumed it was a problem with the program...my bad! One of those freak situations that happens hardly ever and I didn't think it through before contacting Quicken. I truly depend on the program and have for many years. And your quick response is much appreciated!!

UKR

Thank you very much. My gripe was in error. I had a December transaction that I corrected with an early-January posted adjustment. When the adjustment didn't show up on the reconcile list, I assumed it was a problem with the program...my bad! One of those freak situations that happens hardly ever and I didn't think it through before contacting Quicken. I truly depend on the program and have for many years. And your quick response is much appreciated!!

You're welcome. Thanks for reporting back. I'm happy to year you've got it figured out.