some reports on toolbar not opening

marrdrm1971
marrdrm1971 Member ✭✭
edited January 2019 in Reports (Windows)
I have saved multiple reports to my toolbar. Two of them won't open?? They open from the drop down reports menu but won't open from saved report on toolbar. I am using Quicken Premier 2019 R 17.6 build 2.7.1.17.6

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭
    edited January 2019
    Have you tried deleting these reports from the Quicken Toolbar and then re-adding them?

    Also please do this:

    Validate your
    Quicken data file. It may have become damaged over time or if you ever had
    crashes, hang-ups or loops while running Quicken. Repeated crashes may
    eventually render a data file "broken beyond repair".

    Please run this
    exact procedure, skipping no steps:

    - Make a copy of
    your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save
    file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a
    record-by-record copy of the data file and not just a simple binary image copy.
    This has been reported as recovering some otherwise not repairable
    files)

    If Quicken reports an error creating the Copy file and you are using Q 2019
    repeat the Copy process, but press and hold SHIFT and CTRL as you click File /
    File Operations / Copy. When prompted "Ignore errors that prevent file
    copy?" click "Yes".  Note:
    This may cause some data loss.

    - Open the copied file in Quicken.

    - Click File / File
    Operations / Validate and Repair. Click "Validate File" and
    "Rebuild investing lots", check to make sure the copied file is being
    validated. If you suspect that a damaged Quotes Price History causes your
    problems, also select "Delete investing price history".  Click OK. Let it run.

    - Fix any errors
    logged as not repaired by Quicken.

    - Click File / File
    Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The
    next popup should show "Supervalidate" somewhere in header or text.
    Click "Supervalidate File", check to make sure the copied file is
    being validated, click OK. Let it run. It might run for a while.

    - Again fix any errors logged as not repaired by Quicken.

    - Now close and
    restart Quicken using this new file and try your failing action again. If it
    works, keep using the new file and abandon the old one.


  • dsmith5010
    dsmith5010 Member ✭✭
    I have the same problem. Only the reports that are not saved in "My Saved Reports" will not run when placed on the Toolbar. For instance, if I create a saved report folder called "Business Expenses", none of the reports will work if I try to put them on the Toolbar. If I move the reports to "My Saved Reports", then put them on the Toolbar, the reports run just fine. It seems to be a program glitch, not a file validation issue.
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    Yes, this is a long-standing problem with reports in the toolbar. You have described it correctly.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • volvogirl
    volvogirl SuperUser ✭✭✭✭
    Glad I saw this post.  Never heard it was a known problem.  I have the same problem in 2013. Maybe this will help.  Does it go that far back?  
  • volvogirl
    volvogirl SuperUser ✭✭✭✭
    That sounds like a good idea.  I'll have to try that.  
This discussion has been closed.