some reports on toolbar not opening

marrdrm1971

I have saved multiple reports to my toolbar. Two of them won't open?? They open from the drop down reports menu but won't open from saved report on toolbar. I am using Quicken Premier 2019 R 17.6 build 2.7.1.17.6

UKR

Have you tried deleting these reports from the Quicken Toolbar and then re-adding them?

Also please do this:

Validate your
Quicken data file. It may have become damaged over time or if you ever had
crashes, hang-ups or loops while running Quicken. Repeated crashes may
eventually render a data file "broken beyond repair".

Please run this
exact procedure, skipping no steps:

- Make a copy of
your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save
file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a
record-by-record copy of the data file and not just a simple binary image copy.
This has been reported as recovering some otherwise not repairable
files)

If Quicken reports an error creating the Copy file and you are using Q 2019
repeat the Copy process, but press and hold SHIFT and CTRL as you click File /
File Operations / Copy. When prompted "Ignore errors that prevent file
copy?" click "Yes".  Note:
This may cause some data loss.

- Open the copied file in Quicken.

- Click File / File
Operations / Validate and Repair. Click "Validate File" and
"Rebuild investing lots", check to make sure the copied file is being
validated. If you suspect that a damaged Quotes Price History causes your
problems, also select "Delete investing price history".  Click OK. Let it run.

- Fix any errors
logged as not repaired by Quicken.

- Click File / File
Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The
next popup should show "Supervalidate" somewhere in header or text.
Click "Supervalidate File", check to make sure the copied file is
being validated, click OK. Let it run. It might run for a while.

- Again fix any errors logged as not repaired by Quicken.

- Now close and
restart Quicken using this new file and try your failing action again. If it
works, keep using the new file and abandon the old one.

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Rocket J Squirrel

Yes, this is a long-standing problem with reports in the toolbar. You have described it correctly.

volvogirl

Glad I saw this post.  Never heard it was a known problem.  I have the same problem in 2013. Maybe this will help.  Does it go that far back?  

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volvogirl

That sounds like a good idea.  I'll have to try that.