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Stock prices prior to 2018 have disappeared from in my investment accounts

unknown

Stock prices prior to 2018 have disappeared from in my investment accounts. I prefer to update manually. When I try to update historical prices, Quicken becomes non-responsive. Thinking that the problem stems from the older version (2017 Deluxe) I was using, I purchased a new subscription. Still doesn't work. Any ideas?

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mshiggins

My first troubleshooting step would be to Validate my data:

File | File Operations | Validate & Repair: Validate

unknown

Tried this. Got about 30% and then seems not to have advanced for 2 hours.

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