Connecting to Bank of America cannot find a HELOC shown in BA's web page

When I press the "Connect" button after entering my credentials for BA accounts, 3 accounts are shown but the 4th, a HELOC with zero balance, is not listed.  All are listed on the BA web page when I use the same credentials to access their web site.  How do I add the account so that it will receive any future updates?  I do receive sporadic statements from BA for this HELOC.

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