Can't Open Data File

patrick.moody5
Quicken Mac 2017 Member ✭✭
I had to replace the hard drive on my Mac. I downloaded a never version of Quicken after the new hard drive was installed. When I try too open my data file (I had backed it up) I get two dialog boxes: One is a small dialog box that says, "Quicken cannot open data file. A file does not exist." Behind that small dialog box is a larger dialog box that says, "Converting your 2017 Quicken data." That dialog box has a spinning wheel that keeps on spinning and spinning. I'd be grateful for any ideas anyone has on how to solve this. Thank you.
0
This discussion has been closed.
Categories
- All Categories
- 36 Product Ideas
- 27 Announcements
- 190 Alerts, Online Banking & Known Product Issues
- 18 Product Alerts
- 732 Welcome to the Community!
- 605 Before you Buy
- 1.1K Product Ideas
- 50K Quicken Classic for Windows
- 15.5K Quicken Classic for Mac
- 987 Quicken Mobile
- 775 Quicken on the Web
- 75 Quicken LifeHub