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Account shows negative securities value though no security transactions

Have Roth IRA account with no security related transactions. However shows -ve Security account value. How to fix the issue?

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Show hidden transaction was already checked. Created a new account and moved all the transactions to that account to resolve the issue.

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It sounds like you have one or more hidden Placeholders in the account.

Please go to Edit > Preferences > Investing Transactions and make sure the "show hidden transactions" box is checked.

Show hidden transaction was already checked. Created a new account and moved all the transactions to that account to resolve the issue.

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