I'm a long time Qu user and transferred from Qu 2016 this summer. Somehow I fowled up my reconciliation and have not been able to correct. I understand from the help staff that I must manually select the transactions and change from R to c, which they helped me do one 1 month's statement. That did not fix my problem, so I need to go back another month.
PROBLEM::: I could not for the life of me remember how they told me to select the range of checks and transactions. I tried every combo I could think of, but could not make it work. I called them again and after waiting for 20 minutes and sharing my computer with a rep, we got cut off and I didn't have it in me to call again.

I hope you can help.
Lyric Brogden