Problems with Members Advantage Credit Union

I am using Quicken 2017 Home & Business.  I am able to web connect to Members Advantage Credit Union and it says it's connecting but it never downloads transactions.  I have deactivated and reactivated, done a reset, and nothing seems to work.  I even tried to pull in a fresh set of accounts into my old file but that didn't work out either.

However, if I set up a new file with Members Advantage CU, it downloads them perfectly.  I would prefer to use my older file with all of the old data and transactions but it won't update the older file correctly.  Why would it work on a new file but not on the old?  I'm confused and looking for a fix.  Any suggestions would be appreciated.

Comments

  • Bob_L
    Bob_L SuperUser ✭✭✭✭✭
    Only thing I can suggest is to try validating your file from File, File operations, validate and repair, validate.
    Quicken Premier Subscription, Windows 10 Home
  • ladychow
    ladychow Member ✭✭
    Thank you for your suggestion.  I did try that and it didn't work.  Nothing changed.  I guess I'll just keep manually updating.  Thank you anyway.
This discussion has been closed.