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Problems with Members Advantage Credit Union

ladychow

I am using Quicken 2017 Home & Business. I am able to web connect to Members Advantage Credit Union and it says it's connecting but it never downloads transactions. I have deactivated and reactivated, done a reset, and nothing seems to work. I even tried to pull in a fresh set of accounts into my old file but that didn't work out either.

However, if I set up a new file with Members Advantage CU, it downloads them perfectly. I would prefer to use my older file with all of the old data and transactions but it won't update the older file correctly. Why would it work on a new file but not on the old? I'm confused and looking for a fix. Any suggestions would be appreciated.

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Comments

Bob_L

Only thing I can suggest is to try validating your file from File, File operations, validate and repair, validate.

ladychow

Thank you for your suggestion. I did try that and it didn't work. Nothing changed. I guess I'll just keep manually updating. Thank you anyway.