I can't setup Edward Jones it's an endless loop of time wasted

Basically I can not add Edward Jones accounts. What's the deal?
Thanks,
-Eric
Best Answer
-
What is the exact release number for your version of Quicken?
If clicking on Help / About Quicken does not show one of the following you are missing required software updates and, for older versions, possibly the required Intuit ID to Quicken ID conversion:Quicken US version:
- 2016 ... Release R 19.3 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch
- 2017 ... Release R 19.1 *, https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch
- 2018 ... users with an active subscription were upgraded to 2019 when installing the R 14.23 patch released 10/8/2018 or any later patch
- 2019 ... Release R 18.15 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-productQuicken Canada version:
- 2016 ... Release R 7.2 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch
- 2017 ... all users with an active subscription should have been upgraded to 2018 already
- 2018 ... upgraded to 2019 when installing the R 15.24 patch or any later patch
- 2019 ... Release R 16.18 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product( * minimum required release number, may be higher, subject to change without notice)
Please do this even if you are on the latest release already:
Locate the US or Canada Mondo Patch file applicable to your version of Quicken in the links above.
Download it and save it to disk.
Open the Downloads folder. Right-click the downloaded patch file. Click "Run as Administrator" to execute the installation program.
This will replace any Quicken software modules with a known consistent release level and, hopefully, eliminate any software corruption or errors during installation as a cause of this issue.Reboot Windows when done with the above and try Quicken again.
5
Answers
-
What is the exact release number for your version of Quicken?
If clicking on Help / About Quicken does not show one of the following you are missing required software updates and, for older versions, possibly the required Intuit ID to Quicken ID conversion:Quicken US version:
- 2016 ... Release R 19.3 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch
- 2017 ... Release R 19.1 *, https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch
- 2018 ... users with an active subscription were upgraded to 2019 when installing the R 14.23 patch released 10/8/2018 or any later patch
- 2019 ... Release R 18.15 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-productQuicken Canada version:
- 2016 ... Release R 7.2 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch
- 2017 ... all users with an active subscription should have been upgraded to 2018 already
- 2018 ... upgraded to 2019 when installing the R 15.24 patch or any later patch
- 2019 ... Release R 16.18 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product( * minimum required release number, may be higher, subject to change without notice)
Please do this even if you are on the latest release already:
Locate the US or Canada Mondo Patch file applicable to your version of Quicken in the links above.
Download it and save it to disk.
Open the Downloads folder. Right-click the downloaded patch file. Click "Run as Administrator" to execute the installation program.
This will replace any Quicken software modules with a known consistent release level and, hopefully, eliminate any software corruption or errors during installation as a cause of this issue.Reboot Windows when done with the above and try Quicken again.
5
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