How to open OFX download file into Quicken deluxe 2019

sphinx49

Citizen Bank no longer support Quicken's OFX download . Only OFX and CSV file download. How do I convert OFX file into my Quicken

Quicken_Tyka

Hello Sphinx49,

Sorry to hear that Citizens bank no longer offers the option to export a QFX file.

Per this article: https://www.quicken.com/support/web-connect-troubleshooting

If the financial institution no longer supports Web Connect in Quicken, the file cannot be authorized when importing.

Web Connect files require access to online services in order to validate the file and the transactions for security purposes.

To be absolutely sure that Citizens bank no longer supports Web Connect, can you tell us whether you are using the Windows or Mac version?

Can you also tell us the website that you use to see these accounts?

Thank you!

-Quicken Tyka

Quicken_Tyka

Thank you for clarifying that!

Have you tried importing the OFX file? If so, what does it say or what happens?

If this doesn't work and the bank doesn't provide a QFX file of these transactions, then the transactions can't be imported into Quicken.

-Quicken Tyka

Quicken_Tyka

Hello Sphinx49,

Sorry to hear that Citizens bank no longer offers the option to export a QFX file.

Per this article: https://www.quicken.com/support/web-connect-troubleshooting

If the financial institution no longer supports Web Connect in Quicken, the file cannot be authorized when importing.

Web Connect files require access to online services in order to validate the file and the transactions for security purposes.

To be absolutely sure that Citizens bank no longer supports Web Connect, can you tell us whether you are using the Windows or Mac version?

Can you also tell us the website that you use to see these accounts?

Thank you!

-Quicken Tyka

sphinx49

I'm using Windows 10. Citizens Bank Mastercard still support web connect but only can download OFX and CSV files.

sphinx49

BTW Citizens Bank Website still support web connect QFX download, but it's their separate website for credit card that discontinued QFX download

Quicken_Tyka

Thank you for clarifying that!

Have you tried importing the OFX file? If so, what does it say or what happens?

If this doesn't work and the bank doesn't provide a QFX file of these transactions, then the transactions can't be imported into Quicken.

-Quicken Tyka

sphinx49

Yes when I did, Quicken open up and says "file does not exist"