downloading with onpoint community credit union

w.d.kostur@
w.d.kostur@ Quicken Mac Other Member ✭✭
in Download, Add/Update Accounts (Mac)
I have been unable to download for the last couple of days.

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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    In case of transaction download problems

    Please provide more details.

    What version and release of Quicken are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken version. If you're missing patches, update your software first.
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop or when you attempt to download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?

  • w.d.kostur@
    w.d.kostur@ Quicken Mac Other Member ✭✭
    Quicken Deluxe 2019
    Version 5.11.0 (Build 511.25626.100)
    macOS 10.13.6

    macOS High Sierra
    Version macOS 10.13.6 (17G5019)

    Partial Download (-30)

    1 new transactions downloaded (there may more transactions to download)
    INVALID_CREDENTIALS;ccscrape.103:Login error. Invalid login credentials

    I get this error when I run One Step Update





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