Has Quicken discontinued import addresses (contacts) from CSV files created in Outlook or Excel
The agent states that is not possible to import addresses/contacts using CSV or any other format, and that CSV is used by Quicken only for importing security prices. The agent pointed me to this Quicken Support link as the most current information on importing data into Quicken:
The link mentions nothing about importing addresses or contacts.
Yet the Import Addresses function is still there under the File Menu in Quicken HBR 2019. The function allows you to specify a format, filename, and map fields. But no imported contacts show up in the Address Book, even under ALL GROUPS or UNASSIGNED.
Further, the Help database within Quicken still indicates that importing from Outlook is possible. I quote:
"About importing and exporting contact information from other software (Quicken Home & Business only)
Many software applications have address book capabilities. If you maintain information in another contact management application such as Microsoft Outlook, you can import that information into Quicken. Conversely, if you have a list of addresses in Quicken that you would like to transfer to another application, you can export them into that application."
But there is no specific instruction. Can someone from Quicken please clarify this discrepancy, and if the function still exists, provide specific instructions on how to import addresses?