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Touch ID will not remain set up

George Geiger

I'm trying to set up Quicken Mobile Touch ID for my new iPad Air but, after setting it up and signing out, when I next sign in the function is disabled again. What is the trick to making it permanent?

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Quicken Sarah

Hello @George Geiger

Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.

To keep the Touch ID enabled, stay signed into the Mobile App and do not sign out at the end of your session.

The Touch ID function in the Quicken Mobile App is intended to allow you to securely stay signed into the Mobile App, without having to sign out or enter your Quicken ID credentials each time the App is opened.

I hope this information is helpful, but please let us know if there are any further questions/concerns.

Thank you,

Sarah