Can't submit PIN for USAA accounts

lfoxmfox

When I go to Quicken on the Web, my USAA accounts have an exclamation point, indicating they need to be updated.  When this first happened, I could enter my username and password, but when I tried to type my PIN, nothing happened--no data was entered.  Now, I can type in the password, but nothing happens when I click Submit.

Quicken Sarah

Hello @lfoxmfox

Thank you for taking the time to share the details of this issue with the Community, although I apologize that you have not yet received a response.

If you are still experiencing issues with the accounts in the Quicken Web App and haven't already, please review the information and troubleshooting steps available at https://www.quicken.com/support/troubleshooting-online-banking-issues-quicken-mobile-and-quicken-web.

They should help to resolve the issue, but please let us know how it goes.

Thank you,

Sarah