Why when I click on a search result do I get a permissions error?

damonbull
Quicken Windows 2017 Member
I'm conducting a search on the main page regarding problems with connecting with Umpqua bank. I see there are a number of returned results. But, when I click on any of them, I get an error page:
Why does this happen?
Permission Problem
You don't have permission to do that.
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Best Answers
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damonbull said:
Why does this happen?
It it seems odd though that archived threads show up in searches if you don’t have the necessary permissions to view them. I’ll ask the moderators to check what’s going on.
US Quicken Deluxe for Windows Subscription R28.16 on Windows 10 Pro v20046 -
Hello Everyone,
Thank you for taking the time to report this error, although I apologize for any frustration or inconvenience experienced.
The "Permission Problem" error message will appear in the Community when attempting to view a post that has been "archived" due to the age, validity of information or lack of response from the original poster.
The search results should only return current, non-archived posts, however there is a known issue that causes the search results to show all posts, both archived and active.
This issue has been reported and we hope to receive a resolution soon. In the meantime, I recommend double-checking the search results and avoiding any post that shows "Archived Posts" as the category.
I hope this information is helpful and apologize again for any frustration experienced.
Thank you,
Sarah
5
Answers
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damonbull said:
Why does this happen?
It it seems odd though that archived threads show up in searches if you don’t have the necessary permissions to view them. I’ll ask the moderators to check what’s going on.
US Quicken Deluxe for Windows Subscription R28.16 on Windows 10 Pro v20046 -
I'm getting the same Permission Problem error.
0 -
Hello Everyone,
Thank you for taking the time to report this error, although I apologize for any frustration or inconvenience experienced.
The "Permission Problem" error message will appear in the Community when attempting to view a post that has been "archived" due to the age, validity of information or lack of response from the original poster.
The search results should only return current, non-archived posts, however there is a known issue that causes the search results to show all posts, both archived and active.
This issue has been reported and we hope to receive a resolution soon. In the meantime, I recommend double-checking the search results and avoiding any post that shows "Archived Posts" as the category.
I hope this information is helpful and apologize again for any frustration experienced.
Thank you,
Sarah
5
This discussion has been closed.