How do I resolve Quicken request for info about these TIAA Placeholders?
First, my apologies if I’m explaining this badly, or if I've asked this question in the wrong Community help category. I have to admit to being completely bewildered. I’ve just started using Quicken (360) after a hiatus of about three years. So I’ve created a new file for my accounts. The direct downloads from TIAA work perfectly. Each account has a first entry whose action and Security entries are always Withdraw and Opening Cash Balance. Beyond that, the Share Balance, Investment Amount and Cash Amount categories are all empty. The first real downloaded entry (for which all figures are present) is always chronologically a little after the “Opening Cash Balance entry,” usually by two days. Further, all these accounts have Placeholder alerts. The placeholder date is always in between the other two dates. So, for example, on one account the dates read like this: Opening Cash Balance on 1/9, Placeholder date on 1/10, and first real investment activity on 1/11. To make it more interesting, two of the three dates do not match up with the statement transaction dates. Only, of course, the first real downloaded investment activity does.
When I click on “Placeholder Entries,” I get to a
screen with a link asking me to “Enter Cost.” That takes me to a popup
containing a link button that asks me to “Enter Missing Transaction.” That
button takes me to a popup with empty boxes that require “number of shares,” “price
paid,” and “total cost.” I have no idea what to enter for the Placeholder because its date corresponds to nothing on the statement. It's the same with the Opening Cash Balance empty line.
This has only been an issue with my TIAA accounts. I’ve been able to figure out the Placeholder entries for all my other investments, in large measure because the entries in Quicken match up with the statements from other accounts.
There are a few different questions I could ask at this point. But I guess the bottom line is this: how do I satisfy Quicken in its request for data for its placeholders and, at the same time, make sure that all my entries are actually correct?
Thank you for any help.