Why does Quicken on the Web use incorrect categories?

Jeanne101

I'm using Quicken 2019 on a Windows 10 computer. When I sync to the Cloud, the categories for my transactions are not always the same ones I've accepted on Quicken Desktop. For example: Car, Home, Boat Insurance are entered as one split transaction on the Desktop, but on Quicken Web it shows up with the single category Life Insurance.

Jeanne101

UGH!! After deleting my account data (no easy feat) on the cloud three times and then syncing each of my accounts individually I FINALLY got my information to sync accurately. Not even sure I want to look at Quicken on the web EVER again! What an absolute pain!!!