Cannot sync Quicken on the web with my bank
Citizens bank account. Quicken 2019-R18.16 188.8.131.52. I, after a few hours of pain, upgraded to the new Quicken and successfully got it to sync with my bank. I then got the desktop to sync with the cloud version. But that version will not sync with my bank. Now, the desktop uses my SS plus one digit for a username and an 8 char username to connect to the bank . My bank uses a typical username set my me with a different, more complex username for me to sign into my account on their site. Neither of these credentials will cause the cloud Quicken to sync with the bank. I tried Quicken support but they had no clue what I was talking about. I will talk to my bank on Monday. Has anybody else run into something like this?
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