PenFed Downloads Broken - Any ETA?

I've been getting a FI_TIMEOUT for awhile now.  No go on a fresh setup either.  Pentagon Federal Credit Union.  Includes Credit Cards and Savings.

Answers

  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello @reck

    I'm sorry to hear you are receiving a "FI_TIMEOUT" error when attempting to update or add accounts with Pentagon Federal Credit Union and thank you for taking the time to report this error to the Community.

    I attempted to add an account with PenFed in my Quicken for Mac data file to test the connection and correctly received an invalid login error message. 

    This confirms that we are making a connection with PenFed, but it may be taking too long to receive a response from the PenFed server, so the request times out.

    If you are still experiencing this behavior, please contact Quicken Support for additional assistance with troubleshooting and resolving this issue.

    Thank you,

    Sarah
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