I am unable to import Citibank transactions. Does anyone know of a solution?

chouinar

I downloaded the QFX file of transaction for 2018 and then selected the account I want to synch in Quicken, went to File/Import and selected the right file.  But the transactions do not load.  I have a Wells Fargo account and it worked fine.  Is there something I can do to make this work for Citi transactions?

Quicken Harold

Hello chouinar. Appreciate your question.

Sorry that you are experiencing this difficulty.

You can switch to using Quicken Connect using Citi, as this is supported for automatic downloads. 

In order to make this work, please use this article to connect your Citi account to Quicken: https://www.quicken.com/support/reactivating-deactivated-account

If this does not work or you are experiencing issues, please contact Quicken Support and allow one of our Mac representatives to assist you.

Hope this helps. Please let us know if you have any questions.

Respectfully,
~ Quicken Harold.

Quicken Harold

Hello chouinar. Appreciate your question.

Sorry that you are experiencing this difficulty.

You can switch to using Quicken Connect using Citi, as this is supported for automatic downloads. 

In order to make this work, please use this article to connect your Citi account to Quicken: https://www.quicken.com/support/reactivating-deactivated-account

If this does not work or you are experiencing issues, please contact Quicken Support and allow one of our Mac representatives to assist you.

Hope this helps. Please let us know if you have any questions.

Respectfully,
~ Quicken Harold.