After R 19.55 update all i get is a blank white screen, how is this fixed?
Super bummed!!!!!
Best Answer
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Hmmm ... according to https://community.quicken.com/discussion/7854775/resolved-online-services-unavailable-or-blank-success-screen-after-r19-44-update#latest the R 19.52 patch should have resolved this problem ... but you state that you're on the newer R 19.55 already.
Please follow this procedure, using a Windows User Account with full Administrator privileges:
If that still doesn't do the trick, call Quicken Support on the phone and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.
http://www.quicken.com/support/using-qcleanui-uninstall-quicken
If you have previously used this procedure and have the cleanup programs already on your hard drive … please download them again to obtain the most recent version.
When done, reboot your computer and then reinstall Quicken from your CD or saved downloaded installation file or your account at quicken.com and allow it to update to the latest available patch release level.Quicken Support:
- To contact Quicken Support,
please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support.
Phone support is only available during posted business hours. The phone number can found at this website. - If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018/2019 Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support" when you log in with your Quicken ID.
- To start Chat, your browser must allow popup windows from https://www.quicken.com
- Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
- Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.
5 - To contact Quicken Support,
please use this link only:
Answers
-
Hmmm ... according to https://community.quicken.com/discussion/7854775/resolved-online-services-unavailable-or-blank-success-screen-after-r19-44-update#latest the R 19.52 patch should have resolved this problem ... but you state that you're on the newer R 19.55 already.
Please follow this procedure, using a Windows User Account with full Administrator privileges:
If that still doesn't do the trick, call Quicken Support on the phone and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.
http://www.quicken.com/support/using-qcleanui-uninstall-quicken
If you have previously used this procedure and have the cleanup programs already on your hard drive … please download them again to obtain the most recent version.
When done, reboot your computer and then reinstall Quicken from your CD or saved downloaded installation file or your account at quicken.com and allow it to update to the latest available patch release level.Quicken Support:
- To contact Quicken Support,
please use this link only:
https://www.quicken.com/support#contact-support and select Chat or Phone support.
Phone support is only available during posted business hours. The phone number can found at this website. - If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018/2019 Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support" when you log in with your Quicken ID.
- To start Chat, your browser must allow popup windows from https://www.quicken.com
- Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
- Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.
5 - To contact Quicken Support,
please use this link only: