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How do I log into my Dell Financial Services account.

Escabar

When I try to log into my Dell Financial Services Account I get an error. i have confirmed that I am using the correct ID and Password. Please help!

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NotACPA

And, which special characters might those be? With Express Web Connect, which seems to be the only download method that Dell supports, some special characters disrupt the communications between Q and Dell.

Those characters can be FINE when you log into Dell directly ... but not for use from within Q.

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NotACPA

Much more info needed in order to assist you.

What Q product are you running? What country? What Build of Q? (Do HELP, About Quicken for this last piece of info)

What's the exact wording of that error message? Any code associated with it?

And, what's the exact name of Dell that you're using. And what type of account at Dell?

Ps56k2

Well - you don't "log into your account" -

You can have Quicken create or "Add" an account and then have transactions from whatever this Dell Account is - downloaded into Quicken to reflect your account status.

Quicken is like a checkbook register - with various entries from your various real world financial accounts...

There are 3 Dell financial entries within the Qucken configuration...
You really need to tell us more -

60699 60699 60699 Dell Credit Card http://www.dell.com/ N/A http://www.dell.com/ ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

41397 41397 41397 Dell Financial Services Loan http://www.dellfinancialservices.com/index.asp 1-800-WWW-DELL http://www.dellfinancialservices.com/index.asp ACTIVE BANKING,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

20571 20571 20571 Dell Preferred Account http://www.dellfinancialservices.com/ N/A http://www.dellfinancialservices.com/ ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

NotACPA

Also,does either your Dell ID, or your password, contain any special characters? Which?

NOTE, that I'm not asking for the complete ID or pwd ... just the special characters therein.

Escabar

Quicken Premier 2019
United States
Error Code: "Invalid username or password please try again"
Exact Name: Dell Financial Services
Steps:

Bills & Income tab
> Add
> Online
> Dell Financial Services
> Input correct username and password
> Error

Account: Dell Preferred Account
Password: It does have special characters

Thank you for everyone's help!!!

NotACPA

Those characters can be FINE when you log into Dell directly ... but not for use from within Q.