How do I log into my Dell Financial Services account.

Escabar
Escabar Quicken Windows Subscription Member
When I try to log into my Dell Financial Services Account I get an error. i have confirmed that I am using the correct ID and Password. Please help!

Best Answer

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Much more info needed in order to assist you.
    What Q product are you running?  What country?  What Build of Q? (Do HELP, About Quicken for this last piece of info)
    What's the exact wording of that error message?  Any code associated with it?
    And, what's the exact name of Dell that you're using.  And what type of account at Dell?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited July 2019
    Well - you don't "log into your account" -
    You can have Quicken create or "Add" an account and then have transactions from whatever this Dell Account is - downloaded into Quicken to reflect your account status.
    Quicken is like a checkbook register - with various entries from your various real world financial accounts...
    There are 3 Dell financial entries within the Qucken configuration...
    You really need to tell us more -

    60699    60699    60699    Dell Credit Card    http://www.dell.com/    N/A    http://www.dell.com/    ACTIVE                   CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA

    41397    41397    41397    Dell Financial Services Loan    http://www.dellfinancialservices.com/index.asp    1-800-WWW-DELL    http://www.dellfinancialservices.com/index.asp    ACTIVE                   BANKING,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA

    20571    20571    20571    Dell Preferred Account    http://www.dellfinancialservices.com/    N/A    http://www.dellfinancialservices.com/    ACTIVE                   CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA



  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Also,does either your Dell ID, or your password, contain any special characters?  Which?
    NOTE, that I'm not asking for the complete ID or pwd ... just the special characters therein.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Escabar
    Escabar Quicken Windows Subscription Member
    Quicken Premier 2019
    United States
    Error Code: "Invalid username or password please try again"
    Exact Name: Dell Financial Services
    Steps:

    Bills & Income tab
    > Add
    > Online
    > Dell Financial Services
    > Input correct username and password
    > Error

    Account: Dell Preferred Account
    Password: It does have special characters

    Thank you for everyone's help!!!
This discussion has been closed.