Community: CC-501 and CC-898 error - August 21 Update Problem - What Should We Do?

shafted
shafted Member ✭✭✭
in Errors and Troubleshooting (Quicken on the Web)
It's been about a week now without a solution to the problem in the subject line. What should we do?
1. Just wait for a patch?
2. Uninstall version R21.16 and install previous version?
3. If action in number (2.) above where can the previous version be downloaded from?
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  • shafted
    shafted Member ✭✭✭
    I finally got the Mondo patch for Quicken 2017
    Premier Version: R19.5 Build: 26.1.19.5
    Installed on my Windows 7 machine. Both Transaction Download and Sync are now working. On to reverting on my Windows 10 Laptop next.

    Question (1): What's to keep R21.16 from updating when I click on Update to download new transactions?
    Question (2): I didn't see an update for Quicken 2019 prior to the R21.16. Is there one and if so where?
    Thank you Greg for your quick reply and patience.
    Dennis
  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    1. You can use Windows UAC to control Quicken updates. 

    2. Look under "Subscription Release of Quicken".
    Quicken Subscription HBRP - Windows 10
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