Bill Payment to FI

I use Quicken Windows to pay my bills through Peoples United Bank - CT and had an inquiry from a vendor who apparently did not receive payment. I used the feature in the Payment Status Screen to email the FI and inquire. Bank disallowed the email as a result I have a message entry in the Online Center that cannot be sent. I will take care of the issue by phone with the Bank but want to remove the message transaction in the Online Center. Cannot find and option to delete this "not sent" message. How do I resolve this?
Jim Ford, Connecticut

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