Bill Payment to FI

James102

I use Quicken Windows to pay my bills through Peoples United Bank - CT and had an inquiry from a vendor who apparently did not receive payment. I used the feature in the Payment Status Screen to email the FI and inquire. Bank disallowed the email as a result I have a message entry in the Online Center that cannot be sent. I will take care of the issue by phone with the Bank but want to remove the message transaction in the Online Center. Cannot find and option to delete this "not sent" message. How do I resolve this?

Quicken Sarah

Hello @James

Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.

To delete the email message, please go to to the Tools menu in Quicken and select "Online Center" from close to the bottom of the menu.

In the Online Center window, select the Email tab and click on the unsent message to highlight it (if not already highlighted).

In the upper left corner of the Online Center window should be a "Delete" button that will remove the message, but please let us know how it goes.



Thank you,

Sarah