Why do I get the message that the system has blocked quicken

marc-celine

I cannot find the file that it says to go to- C:\Users\mom\appdata\roaming\Quicken\data\QW.RMD

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/show-hidden-files-and-folders

Greg_the_Geek

You have to show hidden files/folders. Once you find the file, just delete it and restart Quicken.

marc-celine

:) hope you can help

marc-celine

I do not know how to do this-show hidden files

marc-celine

I am using windows7

Greg_the_Geek

In the Windows File Explorer, click View and then check Hidden items. Just browse to C:\Users\mom\appdata\roaming\Quicken\data and delete QW.RMD.

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/show-hidden-files-and-folders