On downloading bill it tells me Capitol One account is locked but it isn't

drousseau0308

I can download transaction but it won't add bill reminders

Quicken Sarah

Hello @drousseau0308 & @PShurte

Thank you for taking the time to report this issue to the Community, although I apologize for any frustration or inconvenience experienced.

If you haven't already, please review the Alert about Capital One Online Biller available here.

We encourage you to "bookmark" the Alert to automatically receive notification once this issue has been resolved and connections restored.

Thank you,

Sarah

PShurte

I am having the same problem and have not been able to get information from Capitol One or Quicken

Quicken Sarah

Hello @drousseau0308 & @PShurte

Thank you for taking the time to report this issue to the Community, although I apologize for any frustration or inconvenience experienced.

If you haven't already, please review the Alert about Capital One Online Biller available here.

We encourage you to "bookmark" the Alert to automatically receive notification once this issue has been resolved and connections restored.

Thank you,

Sarah