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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Why are the accounts selected in One Step Update Settings not staying selected after updating
sabrownie
After opening program I go to "Tools>One Step Update, select the accounts to update, then hit "Apply" and "Update Now". Everything updates fine. If I then re-run the update the accounts previously selected are no longer selected and I have to re-select each account again. If I exit the program, restart and then run One Step Update none of the accounts are selected and I have to re-select the accounts before running the update. This seems to have started in the last week and persists even after the latest update mentioned below.
Is this a known bug issue or is this something new?
Any suggestions would be appreciated.
I'm running "Quicken- Home, Business & Rental Property" 2019, Ver R21.17 build 27.1.21.17
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Accepted answers
Sherlock
I suggest you restore a recent data file backup that does not exhibit the symptoms.
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Sherlock
I suggest you restore a recent data file backup that does not exhibit the symptoms.
sabrownie
DOH!!!... You LVL 1 IT support suggestion worked. Not nearly as easy as rebooting but typically just as effective in solving the problem. Thanks for the easiest solution.
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