MyFed Loan Link Wrong

Who do I need to get to update a function on the software for the MyFedLoan Service when adding an new loan. The link that connects Quicken to MyFedloan is wrong. The link should be https://myfedloan.org.

Best Answer

  • rbrittain83
    rbrittain83 Member ✭✭
    Accepted Answer
    My issue has been resolved. Rather than go through the normal way I had to go through Tools > Add Account> Loan and it worked. Going through the easiest way always brought up an error for me. Thank you for this bit of info and will keep it because I did have an issue with one of my financial institutions this morning. :)

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Have you tried this yet (if your bank recently changed their website or password requirements)?

    How to refresh financial institution information (Branding)

    Please read and follow instructions here:
    https://www.quicken.com/support/server-issue-troubleshooting

    If that doesn't resolve the issue:

    • It is the bank's contractual obligation to notify their Account Manager at Intuit Inc. of any changes to their websites and download functions in a timely manner before the change is implemented.
    • The bank also needs to notify their customers of this change and any actions that might be required by the customer to regain access.
    • If they didn't do that, complain to your bank's upper level management.
    • Also contact Quicken Support via Chat or Phone at https://www.quicken.com/support#contact-support  and report this Online Banking issue, so that Intuit Inc. can be notified of the issue.  Ultimately, however, the bank must work together with Intuit on solving this update issue.

    Please let us know if you were able to get this issue resolved (or not).


  • rbrittain83
    rbrittain83 Member ✭✭
    Accepted Answer
    My issue has been resolved. Rather than go through the normal way I had to go through Tools > Add Account> Loan and it worked. Going through the easiest way always brought up an error for me. Thank you for this bit of info and will keep it because I did have an issue with one of my financial institutions this morning. :)
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