Is Quicken Bill Pay not available right now?

When trying to log in, getting following message:

If you think your statement is incorrect or you need more information about a Services transaction listed on the statement, we must hear from you no later than ninety (90) days after you received the FIRST statement issued by the bank or other financial institution where you have your Funding Account reflecting a problem or error involving an electronic funds transfer. We will extend this period by a reasonable time if you can show that a delay resulted from your initial attempt to notify the bank or other financial institution where you have your Funding Account. To contact us about errors or questions or transactions:
1. Call us at: 1-877-486-8844

2. Write us at: [email protected]
When you call or write us, you must:

1. Tell us your name and the account number we issued to you at the time you enrolled for the Services.

2. Describe the payment and/or transfer you are unsure about (payee name, account information, transaction date, transaction amount) and explain as clearly as you can why you believe it is an error or you need more information. If possible, please provide us with a confirmation number for the transaction.

3. Tell us the dollar amount of the suspected error.
If you tell us orally, or by electronic mail through the Services, we may require that you send your question or concern in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days after we receive your question or concern and will correct any service error promptly. If we need more time, we may take up to forty-five (45) days to investigate the question or concern. If we decide to do this, we will credit the affected account within ten (10) business days after we hear from you for the amount that you think is in error so that you have use of the money during the time it takes us to complete our investigation. If we ask you to put your question or concern in writing and we do not receive it within ten (10) business days, we may not credit your account.

We will tell you the results within three (3) business days of completing our investigation. If we decide that there was no error, we will mail or transmit to you a written explanation within three (3) business days after we have completed our investigation, and within five (5) business days of the date of such explanation. We will debit your account for the amount previously credited to you for use during the time it took us to complete our investigation. You may ask for copies of documents used during our investigation.
I have read and accept the Terms and Conditions

Best Answer


  • jcdavid
    jcdavid Member ✭✭
    With that message, unable to "continue" to site...
  • jcdavid
    jcdavid Member ✭✭
    Also, unable to contact Quicken Support.
This discussion has been closed.