Random entries into account
TaylorTexas
Member ✭✭
I noticed I had a positive balance in a checking account I closed over 10 years ago, where the balance should have been zero. I checked it against an old backup file, and discovered Quicken had added an "Adjustment" transaction in one of my split transactions.
This has happened before, where I have an account out of balance, and I have to go back years to discover Quicken had deleted an account entry causing the account to be out of balance.
This is a mission-critical app for me and shouldn't have these kinds of discrepancies, especially since they charge us every 3 years to buy the updated product. Quicken: get to work and make your product stable! Thanks, a long time user.
This has happened before, where I have an account out of balance, and I have to go back years to discover Quicken had deleted an account entry causing the account to be out of balance.
This is a mission-critical app for me and shouldn't have these kinds of discrepancies, especially since they charge us every 3 years to buy the updated product. Quicken: get to work and make your product stable! Thanks, a long time user.
0
Best Answer
-
If you're 100% sure that Sync to Mobile/Web is NOT enabled (registering a Quicken data file to your Quicken ID has a popup menu where Sync is enabled by default unless you click the "Don't ..." radio button) ...
Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems5
Answers
-
Are you syncing to the Quicken Cloud? If so, do you use Quicken Mobile or Quicken on the Web? If not, try disabling the cloud sync.Quicken Subscription HBRP - Windows 100
-
I do not sync to the cloud.0
-
If you're 100% sure that Sync to Mobile/Web is NOT enabled (registering a Quicken data file to your Quicken ID has a popup menu where Sync is enabled by default unless you click the "Don't ..." radio button) ...
Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems5 -
OK, I did that. I had already corrected the erroneous entry, so I will see if this fixes future problems. It's great to know about "Supervalidation" mode. Thanks.0
This discussion has been closed.