Random entries into account

I noticed I had a positive balance in a checking account I closed over 10 years ago, where the balance should have been zero. I checked it against an old backup file, and discovered Quicken had added an "Adjustment" transaction in one of my split transactions.

This has happened before, where I have an account out of balance, and I have to go back years to discover Quicken had deleted an account entry causing the account to be out of balance.

This is a mission-critical app for me and shouldn't have these kinds of discrepancies, especially since they charge us every 3 years to buy the updated product. Quicken: get to work and make your product stable! Thanks, a long time user.

Best Answer


  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    Are you syncing to the Quicken Cloud? If so, do you use Quicken Mobile or Quicken on the Web? If not, try disabling the cloud sync.
    Quicken Subscription HBRP - Windows 10
  • TaylorTexas
    TaylorTexas Member ✭✭
    I do not sync to the cloud.
  • TaylorTexas
    TaylorTexas Member ✭✭
    OK, I did that. I had already corrected the erroneous entry, so I will see if this fixes future problems. It's great to know about "Supervalidation" mode. Thanks.
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