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E-mail messages

I recently changed my e-mail address. It is changed okay on both Quicken account and Quicken community and I can login to both okay.. It has been a few weeks since the change was made. However I still get messages from QUicken sent to the old e-mail. There is an option at the bottom of the e-mail to unsubscribe but nowhere to change the address e-mails go to. Anyone knows how to get Quicken to send messages to my new e-mail address? Thank you.

Best Answer

  • Trini
    Trini Member ✭✭
    Accepted Answer
    Thank you. Turned out I needed to just change my id, at least that's what the person I talked to said. Hope that works.

Answers

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    edited September 2019
    Hello Trini,

    Unfortunately, the Community is unable to assist with this question.

    The best option would be to contact support directly.

    https://www.quicken.com/support#contact-support

    They will need to verify the previous email address to ensure that the correct email is receiving the appropriate communications.

    Thank you!
    ~~~***~~~
  • Trini
    Trini Member ✭✭
    Accepted Answer
    Thank you. Turned out I needed to just change my id, at least that's what the person I talked to said. Hope that works.
This discussion has been closed.