HOW TO DELETE MY DATA FROM THE CLOUD?

Alan B.

I have Quicken 2019 Deluxe (DESKTOP, WINDOWS 10).

I am trying to delete my Quicken data from the Quicken Cloud.

I am logged out of my Quicken Mobile App.

On my Quicken Desktop I am using my "desktop data" (not the Quicken Web data).

The instructions (https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows) say "You cannot delete the dataset that is currently open."

I've tried several attempts (exiting Quicken desktop, exiting the Quicken web cloud page, etc.) to Close the account that's currently open, but the web page Delete option remains greyed-out.

How the heck do I close the account so it's not "currently open" (and I can then delete it)?

Thanks,

Alan

Greg_the_Geek

You need to create a temporary Quicken data file. Open that file and you can delete you main data file from the cloud.

Greg_the_Geek

No, you create a temporary Quicken data file. From Quicken --> File --> New Quicken File --> Enter Name and Save --> Sign in with Quicken ID --> Select Don't use Mobile --> Create an empty account. You can then delete your cloud dataset.

Greg_the_Geek

You need to create a temporary Quicken data file. Open that file and you can delete you main data file from the cloud.

Alan B.

Thanks, Greg.

Do I create that temporary account in Quicken Desktop?

If yes, can I select NONE for all my accounts, and then Sync it to Quicken Cloud here? (After I do that, I can then delete the "real" account from here?)

Thanks again,

Alan

Greg_the_Geek

No, you create a temporary Quicken data file. From Quicken --> File --> New Quicken File --> Enter Name and Save --> Sign in with Quicken ID --> Select Don't use Mobile --> Create an empty account. You can then delete your cloud dataset.

Alan B.

Thank you again, Greg, that worked.

Sorry I was being a bit dense.

Alan