Copied Invoices - Description Lines messed up
I'm a long time user, and have had a bug for some time. When I copy an invoice, the new invoice "looks" okay but the Description lines are blank. If you go into edit the Description of a line, it looks like it is there but as soon as you enter the TextBox, the line shows blank.
Has anyone seen this? Is there a fix or workaround?
Best Answer
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I'm using Q 2019 R 22.12 at this time, what's your Quicken version?Following the instructions from Quicken Help (right-click existing invoice, select Copy transaction, go to new invoice line, right-click and select Paste transaction) I created a new invoice from an existing one. The new invoice looks correct to me, with all fields containing data as expected.
If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.
Still not working?
Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems
5
Answers
-
I'm using Q 2019 R 22.12 at this time, what's your Quicken version?Following the instructions from Quicken Help (right-click existing invoice, select Copy transaction, go to new invoice line, right-click and select Paste transaction) I created a new invoice from an existing one. The new invoice looks correct to me, with all fields containing data as expected.
If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.
Still not working?
Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems
5 -
I forgot to ask:
Is that new invoice for something that occurs regularly, like monthly fees, etc.?
If so, have you tried creating a Scheduled Reminder and using that instead?
The Copy process looks a bit cumbersome to me because it creates a duplicate of the original invoice which then needs a lot of editing: Date, new Invoice Number, etc.
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