Accessing Help / My Quicken Account causes quicken to crash (edited title)

hmday

why does quicken (27.1.22.7) crash every time I select My Quicken Account from the help drop down

NotACPA

Please confirm the BUILD that you're running,  There has been no 27.1.22.7 build released .. and there's at least 2 Build's that your a typo away from naming

UKR

Clicking Help / My Quicken Account in my Q US 2019, R 22.12 (27.1.22.12) correctly opens the internal Internet browser and accesses my account at Quicken.com

In Edit / Preferences / Quicken ID, Sync & Alerts do make sure that you are properly signed in to your current Quicken ID. When in doubt, use the "sign in as a different user" link to sign out, then sign in again with your current Quicken ID credentials.

If, after that, Quicken still crashes accessing Help / My Quicken Account please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems

Let's see if that gets you back on the road.

hmday

the build is 27.1.22.17 Premier

NotACPA

OK, that's the new "staged release" of QWin Subscription. I'd strongly suggest that you contact Q Support both to report this problem AND for instructions on backing out this release: https://www.quicken.com/support#windows

See the bottom of that page for your support options.