Complaint about Quicken Support [edited title for clarity]

tlc0gjh
tlc0gjh Member
Technical support on phone has been horrible. Technicians are talking in a room full of other technicians all talking and I can't hear discussion due to background noise. Also heavy I dian accents make it hard to understand.

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  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
    Sounds like you got a fake support number.  Where did you get the number?

    BE CAREFUL!  If you called one of those support phone numbers the bank gave you or you found on the internet that is not really Quicken support but a fake place.   Once you pay them they will mess up your computer and try to charge you more and more to "fix it".

    See Quicken Kathryn's FAQ on 3rd party support  

    https://getsatisfaction.com/quickencommunity/topics/quicken-faq-why-is-quicken-charging-me-for-product-support-where-can-i-get-free-quicken-support 

      


    I'm staying on Quicken 2013 Premier for Windows.

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