Why am I getting CC-506 Error for Bank of America - Quicken

Robert Kester

My Credit Card account was updating in Quicken just fine until two days ago. Now I am getting a CC-506 Error and the following message appears when attempting to reset account: Connection to Account Could Not Be Established. I can use same User Id and Password to logon to Bank of American online with no problem.

The Keeper

Quicken Error CC-506 occurs when you are trying to access the Quicken account but unable to open it due to some changes in Financial Institution. This happens when the financial institution account is closed or the account number is changed on the financial institution website.

This article provides additional information why CC-506 errors occur and steps to hopefully correct the problem
https://www.quicken.com/support/message-when-using-online-services-cc-506

Robert Kester

Thanks for pointing me in right direction. None of the Quicken Deluxe selections that were presented in troubleshooting would work. Deactivating, then reactivating the account did the trick.

The Keeper

Quicken Error CC-506 occurs when you are trying to access the Quicken account but unable to open it due to some changes in Financial Institution. This happens when the financial institution account is closed or the account number is changed on the financial institution website.

This article provides additional information why CC-506 errors occur and steps to hopefully correct the problem
https://www.quicken.com/support/message-when-using-online-services-cc-506

Robert Kester

Thanks for pointing me in right direction. None of the Quicken Deluxe selections that were presented in troubleshooting would work. Deactivating, then reactivating the account did the trick.