Years of data missing from certain accounts since update

Knoxy

:s I am beside myself this morning. I have been paying bills and when I went to transfer some money in between accounts I noticed that my savings account history is suddenly completely blank. I looked into other accounts and have a similar issue. I think this happened with the latest update.

I resigned to just restore to my last back up but when I chose Restore/Backup from the menu nothing happens. Needless to say, I am not a happy camper - didn't expect to spend my Sunday morning in front of my computer for hours trying to fix something I pay a service for.

Any suggestions to get back about 12 years worth of history for various accounts?

Greg_the_Geek

I would suggest renaming your current Quicken data file to something with Old in the name. Then copy the most recent backup to your Quicken folder. In Windows File Explorer, check the File Name Extensions box under the View tab. Change the extension of the backup file from .QDF-backup to .QDF and open in Quicken by double clicking on it.

Greg_the_Geek

I would suggest renaming your current Quicken data file to something with Old in the name. Then copy the most recent backup to your Quicken folder. In Windows File Explorer, check the File Name Extensions box under the View tab. Change the extension of the backup file from .QDF-backup to .QDF and open in Quicken by double clicking on it.